I purchased the vanilla soap and really like it. Smells great and the smell faintly stays on your skin after the shower. It is very moisturizing and I find myself using less lotion. Very satisfied with the ingredients list...no fake fragrance or chemicals I can't pronounce.
Shipping Policy
Shipping & Returns Policy
Last updated: March 20, 2026
At Saavy Naturals, we are committed to delivering your products safely and efficiently worldwide while maintaining the highest standards of quality and care.
1. Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding U.S. federal holidays).
Processing times may be extended during:
- High order volume periods
- Promotions or product launches
- Inventory restocks
Once your order has shipped, you will receive a confirmation email with tracking information.
2. Shipping Rates & Delivery Options
Shipping rates are calculated in real time at checkout based on your:
- Delivery location
- Order weight
- Selected shipping method
Available options may include:
- Standard Shipping
- Expedited Shipping (when available)
Free Shipping (U.S. Only)
We offer free standard shipping on U.S. orders over $49 (before tax and after discounts).
3. Estimated Delivery Times
- United States: 5–10 business days after shipment
- International: Typically 7–21 business days after shipment
Delivery times are estimates and may vary depending on:
- Carrier delays
- Customs processing
- Local postal services
4. International Shipping
We proudly ship worldwide 🌍
Customs, Duties & Taxes
International orders may be subject to:
- Import duties
- Customs fees
- Local taxes
These charges are:
- Determined by your country’s regulations
- Not included in your order total at checkout
- The responsibility of the customer
We do not control or estimate these charges.
5. Customs Delays
International shipments may be delayed due to customs processing, which is outside of our control.
Saavy Naturals is not responsible for delays caused by customs.
6. Shipping Coverage & Limitations
Certain locations may:
- Have limited shipping options
- Experience longer delivery times
- Be subject to carrier restrictions
We reserve the right to cancel or adjust orders to locations that cannot be reliably serviced.
7. P.O. Boxes & Military Addresses
- U.S. P.O. Boxes and APO/FPO/DPO addresses are shipped via USPS
- Delivery may take up to 21 business days depending on location
8. Tracking
Once your order ships, you will receive:
- A tracking number
- Carrier details
Please allow up to 24–48 hours for tracking updates.
9. Shipping Issues & Address Accuracy
Customers are responsible for providing accurate shipping information.
We are not responsible for:
- Orders shipped to incorrectly provided addresses
- Delays due to incomplete or incorrect address details
If you notice an error, contact us immediately at care@saavynaturals.com. Changes cannot be guaranteed after processing.
10. Lost, Stolen, or Delayed Packages
Once a package is marked as delivered by the carrier, Saavy Naturals is not responsible for lost or stolen packages.
For delivery issues:
- Contact the carrier directly
- Then contact uswe will assist where possible
11. Refused or Unclaimed Shipments (IMPORTANT)
If an international order is:
- Refused by the customer
- Not claimed
- Returned due to unpaid customs duties
We reserve the right to:
- Deduct original shipping costs, return shipping, and any fees incurred
- Issue a partial refund or store credit only
12. Returns Eligibility
Due to the nature of our personal care products, returns are limited.
We accept returns only if:
- Items are unused, unopened, and in original packaging
- Request is made within 14 days of delivery
👉 Opened or used products are not eligible for return
13. Non-Returnable Items
- Opened or used products
- Gift sets that have been opened or partially used
- Final sale items
- International orders (unless damaged or incorrect)
14. Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect:
Please contact us within 48 hours of delivery at care@saavynaturals.com with:
- Order number
- Photos of the issue
If approved, we will offer:
- Replacement
- Store credit
- Or refund
15. Refunds
Once a return is received and approved:
- Refunds are issued to the original payment method
- Please allow 5–10 business days for processing
Shipping costs are non-refundable, unless due to our error.
16. Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping service
- We are not responsible for returns lost in transit
17. Order Cancellations
Orders may be canceled only if they have not yet been processed or shipped.
Once processed, orders must follow the return policy.
18. Chargebacks & Abuse Prevention
We actively monitor for fraudulent or abusive behavior.
In the case of chargebacks:
- We provide proof of shipment, delivery, and transaction records
- Accounts may be restricted from future purchases
19. Contact Us
For any shipping or return inquiries:
Email: care@saavynaturals.com